Returns Policy
Full refund on merchandise not used, worn, or altered, accompanied by the original receipt within 60 days of purchase. Must be in original packaging or box, with all applicable tags still attached.
Footwear must be registered with vendor for any defects to be warranted. Limited warranty will not be honored if footwear not registered.
Return Shipping: We kindly remind our customers that shipping charges are non-refundable. Refunds will only be issued for the cost of the product itself. Customers are responsible for all return shipping costs. We do not provide prepaid return labels. Please ensure that the item is securely packaged and shipped using a trackable method to avoid any issues during transit.
Clearance Items: All clearance items are final sale and are not eligible for returns or exchanges. Clearance items will be clearly marked as "All Sales Final" at the time of purchase.
Shipping
Shipping costs are calculated based on the delivery address and the size/weight of your order. Final shipping prices will be displayed at checkout before you complete your purchase.
Free: On any single orders $500.00 or more (not including taxes)
All orders ship and deliver during business days M-F (Not Including Holidays)
CONTINENTAL U.S., ALASKA, HAWAII: USPS
Standard orders are shipped via USPS and typically arrive within 8-12 business days (Monday - Friday, not including holidays*).
- Orders cannot be modified after they have been placed.
- All orders are processed once credit card authorization and verification has been obtained.
- If your require any special handling services (Ie: A “signature required” shipping option, Fed Ex, UPS etc. please contact us as additional fees may apply). An invoice may be sent via email to satisfy the additional requirements/fees.
- Questions? Contact us at 808-431-4046, send us a message via Facebook or Instagram @laceitupkauai, or email us at: laceitupkauai@gmail.com
- *Holidays include all State of Hawaii/County of Kauai Holidays , as well as Federal Holidays.